Privacy policy

Castings P.L.C. ("Castings") is an established iron casting and machining group comprised of three autonomous UK manufacturing businesses.

In doing so, we observe UK data protection legislation, and are committed to protecting and respecting customers’ privacy and rights. Specifically, we act as “Data Controller” in respect of the information gathered and processed by this website.

In order that you are reliably informed about how we operate, we have developed this Privacy Statement. Together with any additional Privacy Notices which you may see as you navigate around this website, this Privacy Statement describes the ways in which we collect, manage, process, store and share information (eg your IP address) as a result of you visiting this site. This Privacy Statement also provides you with information about how you can have control over our use of your data.

If you have any comments or queries regarding our use of your data, please contact our Data Protection Officer by post at:

Data Protection Officer, Castings P.L.C., Lichfield Road, Brownhills, West Midlands. WS8 6JZ.

When you visit this website, cookies are used to collect information about you such as your Internet Protocol (IP) address which connects your computer or mobile device to the internet, and information about your visit such as the pages you viewed or searched for, page response times, download errors etc. We do this so that we can measure our website’s performance and make improvements in the future.

Cookies are also used to enhance this website’s functionality and personalisation. You can control this by adjusting your cookies settings as described in section 4 of our Cookies Policy.

This website does not collect any other information about you either directly or indirectly.

We use the information that we collect in order to ensure that this website is presented in the most effective manner for you and your computer or mobile device. Thus, this information allows us to update and improve the contents of our site, and ensure the smooth operation of internal processes, such as troubleshooting, data analysis, testing, research, statistical and survey purposes, and to keep our website as safe and secure as possible.

We have deemed it a Legitimate Interest to process your information for this purpose, as the data - which is anonymous - is used only to ensure that visitors to this site have the best possible online experience.

As already referenced, the only data that we collect about you via this website, is information gathered by cookies. The amount of time that this information is held is described in section 3 of our Cookies Policy.

This website is administered on behalf of Castings, and solely for the purposes described in section 3 of this Privacy Statement, by Jones and Palmer Limited, 87-95 Carver Street, Birmingham B1 3AR. The information that they collect is not used for any purpose other than to maintain this website to the highest possible standard and is not stored outside the European Economic Area (‘EEA’).

Under the terms of data protection legislation, you have the following rights as a result of visiting this website:

This Privacy Statement, together with our Cookies Policy, fulfils our obligation to tell you about the ways in which we use your information as a result of you visiting this website.

You have the right to ask us, in writing, for a copy of any personal data that Castings holds about you. This site does not collect data about you other than your IP address as previously described.

This is known as a “Subject Access Request”. Except in exceptional circumstances (which we would discuss and agree with you in advance), you can obtain this information at no cost. We will send you a copy of the information within 30 days of your request.

To make a Subject Access Request, please write to our Data Protection Officer.

If any of the information that Castings holds about you is inaccurate, please contact our Data Protection Officer by post. Any corrections will be made as soon as possible, and certainly no later than 30 days following the notification of inaccuracy.

From 25 May 2018, you can ask that we erase all personal information that we hold about you. Where it is appropriate that we comply, your request will be fully actioned within 30 days.

You can object to Castings using your data for the purposes outlined in section 3 of this Privacy Statement, by updating your cookies settings. For further information, please refer to section 4 of our Cookies Policy.

If you wish us to restrict the use of your data because

• you think it is inaccurate but this will take time to validate,
• you believe our data processing is unlawful but do not want your data erased,
• you want us to retain your data in order to establish, exercise or defend a legal claim, or
• you wish to object to the processing of your data, but we have yet to determine whether this is appropriate, please contact our Data Protection Officer.

This right, which allows you to move, copy or transfer your data from one organisation to another, is not relevant to the information collected by this website.

We do not use automated decision-making processes in relation to any information collected via this website.

At Castings data protection is a key consideration for all new and existing IT systems that hold personal data.

Castings do not hold customer personal data, except for your IP address, as a result of using this website.

Where any concerns, risks or issues are identified, we conduct relevant impact assessments in order to determine any actions that are necessary to ensure optimum privacy.

Castings do not use location tracking on this website.

Every effort is made to ensure that the information provided on this website, and in this Privacy Statement, is accurate and up to date, but no legal responsibility is accepted for any errors or omissions contained herein.

We cannot accept liability for the use made by you of the information on this website or in this Privacy Statement, nor do we warrant that the supply of the information will be uninterrupted. All material accessed or downloaded from this website is obtained at your own risk. It is your responsibility to use appropriate anti-virus software.

This Privacy Statement applies solely to the data collected by us, and therefore does not also apply to data collected by third party websites and services that are not under our control. Furthermore, we cannot be held responsible for the Privacy Statements on third party websites, and we advise users to read these carefully before registering any personal data.

We are committed to providing a website in which content is accessible to everyone. We therefore update our website regularly in order to make it as adaptable as possible.

Questions and comments regarding this Privacy Statement are welcomed and should be sent to our Data Protection Officer by post.

You can also contact our Data Protection Officer if you have any concerns or complaints about the ways in which your personal data has been handled as a result of you using this website.

Alternatively, you have the right to lodge a complaint with the Information Commissioner’s Office who may be contacted at Wycliffe House, Water Lane, Wilmslow SK9 5AF or https://ico.org.uk.